Counselling fees are based on your monthly household income and are reasonably priced between $100 – $150 per session. Payments can be made through PayNow (UEN: S98SS0151F) or via Bank Transfer (Account No.: 001-070707-8, DBS Current Account, HOPE worldwide Singapore). Subsidized counselling fees are available for low-income clients, but subject to review and approval. Please write to: firstname.lastname@example.org.
One session is about one hour. If the session needs to be extended as per client’s request, it will be subject to the availability of the counsellor (as there may be another scheduled client). If counsellor is able to extend the session, the charge will be based on half-hourly rate. All sessions are by appointment only.
Counselling sessions are held during office hours, Mondays-Fridays 10am – 6pm. Beyond the normal office hours, a surcharge of $20 will apply, subject to date and time mutually agreed upon between the client and counsellor. Once we receive your request for a session, your assigned counsellor will contact you to propose date and timing.
Our counsellors have relevant degrees/training in Psychology or Counselling, be it in Bachelor, Post-Graduate or Masters level. They have extensive training in key psychotherapy approaches such as Cognitive Behavioural Therapy, Schema Therapy, Acceptance and Commitment Therapy, Reality Therapy, etc. They are also trained in conducting family life education, health education and mental wellness talks and workshops in the community.
It depends on the complexity of the issues you are seeking counselling for, but generally 3-4 sessions will be a good start. Your counsellor will advise you whether there is a need for additional sessions. Clients have the right to terminate the sessions anytime.
To avoid cancellation charges of $30, please notify us within 24 hours (one working day) before your scheduled appointment.
Most certainly, but it will be subject to the availability of our counsellors.
Our counsellors strictly adhere to clients’ right to confidentiality, however, in cases when the counsellor assesses that clients are a danger to themselves and to others, then the counsellor is ethically and legally bound to inform the relevant authorities.